Our Team

Passionate, knowledgeable, conscientious with the energy to succeed, our team embodies a true collective work ethic. Our culture underpins our exceptional team spirit where individual talent is nurtured and encouraged is embodied by smart individuals who believe anything is possible.

Our quest is to exceed client expectations and deliver technology that truly empowers their business.

Minesh Thakkar


Our CEO Minesh has over 15 years of experience with Retail & IT Technology solutions and services. Having worked within the...

Zaheera Thakkar

Office Manager

Zaheera is one of our shareholders and takes up the role as office manager. Her experience within similar roles and great...

Vinay Thakkar

Service Desk Manager

Vinay has been with Pinnaca since it began and has been fundamental to the running of the operations department. Ensuring his...

Sunny Atwal

Project Manager

Project manager and project support with knowledge in PMO, delivery, process improvement, risk and budget management. Agile,...

James Rowlands

Finance Director

James has held senior/board level finance roles in a range of businesses and sectors over the past 20 years, including IT Service...

Marlene Hunte

Accounts Executive

Marlene's role is to provide an accounting service to the company. Marlene succeeds in the role which is best...

Paulo De Freitas

Sales Support Specialist

With a vast background in IT Hardware and Software Sales gained throughout 18 years of experience, Paulo brings invaluable...

Rikki Patel

Senior IT Support Analyst

Rikki has worked in IT for several years and has previously worked for Anovo as a Production Line Team Leader, providing...

Derek Caldeira

Senior Project Delivery Engineer

Derek joined Pinnaca as a Senior IT specialist following the acquisition of a large IT account we won and has since worked very...

Cengiz Osman

Retail Support Analyst

Osman has 5 years’ experience of working within the telecommunication and IT industry and has provided technical support...

Ben Potter

Senior Project Delivery Engineer

Ben has worked in the retail industry for several years and has previously worked as a Helpdesk Agent at Clinton’s,...

David McKenna

Service Desk Engineer

David is a certified Apple Genius, having worked at Apple’s Genius Bar for 3 years. In the time he has been with us, he has...

Daniel Julian

Service Desk Engineer

Our Resident Soca DJ Daniel came from a strong customer service orientated business, where he also applied his IT skills to...

David George

Service Desk Engineer

David is a competent and highly enthusiastic IT professional with over 4 years’ experience of providing advice and...

Elvin Marrosu

Service Desk Engineer

Elvin joined us from the Bank of America as a service desk engineer. Elvin brings amazing energy to the team with his never give...

Peter Love

Service Desk Engineer

Peter is tasked with onsite IT Support for one of our largest clients due him being a productive, enthusiastic, hardworking,...

Henal Patel

Service Desk Engineer

Henal has studied and Graduated in Business Information Technology from University of Greenwich, Henal also has experience in...

Jonathan McNally

Service Desk Engineer

Jonathan is a dynamic individual with a real thirst for expanding his Retail & IT knowledge. With a history in software...

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