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Client Success Stories

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Retail Success Stories

IT helpdesk support for over 100 retail sites across the UK

IT helpdesk support for over 100 retail sites across the UK

I wanted to take a moment to share a bit of appreciation for the outstanding IT support we have received from Pinnaca Retail Solutions. Their team has been nothing short of amazing in their dedication and expertise, and we are extremely grateful for their efforts. . . . Read More →

Scoffs Group UK

Paul Turner

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“Pinnaca have been fantastic to work with throughout the onboarding process.”

“Pinnaca have been fantastic to work with throughout the onboarding process.”

Pinnaca have been fantastic to work with throughout the onboarding process. Communication has been great and has been a very straightforward and enjoyable process (words I thought could never be used in conjunction with onboarding a new system) and they have been very accommodating with their time and expertise in all areas . . . Read More →

Police Lifestyle

Zaid Moosa

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"They Make IT-life A Whole Lot Easier & Stress Free"

"They Make IT-life A Whole Lot Easier & Stress Free"

As a company Streamline Services have always been impressed with the service Pinnaca supply to us in looking after our IT set up. The Pinnaca team listens carefully to our IT issues/questions and address problems effectively in no time at all. As a company, they really easy to work with and seem to value their customers. Pinnaca make Streamlines IT-life easier and stress-free, I would highly recommend them to any company looking for IT experts. . . Read More →

Streamline

Lee Griffiths Director

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"I Can Proudly Say That The Pinnaca Retail Team are our Partners."

"I Can Proudly Say That The Pinnaca Retail Team are our Partners."

As a new retail business starting out, you search for suppliers who won’t just behave like suppliers, but ones that will behave as partners. Suppliers provide you goods/services, take your money and then that’s about it. Partners stick with you the whole way and make sure that if you trip up, they’re there to help you get back up and back on track – and then they suggest the way forward so that you don’t trip up over the same thing again. I can proudly say that Minesh, Symon and the rest of the team at Pinnaca Retail are our Partners. . . . Read More →

Miniso

Saad Usman Finance Director

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"Top class proactive and reactive IT support."

"Top class proactive and reactive IT support."

I recently used Pinnaca to help me with a major site renovation for my new dental practice, this was executed to absolute perfection. Minesh, Nick, Symon and team have gone above and beyond. I could not have asked for better service. The personal one to one care, understanding my business requirements was outstanding. In particular, I did not want any wiring or trunking in my new dental practice . . . Read More →

Tooth Club

Kunal Thakker Director

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"Pinnaca Retail has been working with L.K.Bennett since 2015 and are a significant part of our heritage"

"Pinnaca Retail has been working with L.K.Bennett since 2015 and are a significant part of our heritage"

The retail sector in the 21st century is complex, and choosing an IT support partner that is both reliable and responsive is critically essential to the smooth running of our operations. Pinnaca Retail has been working with LK Bennett since 2015 and are a significant part of our heritage. They have always been there when we need them, always give practical advice and never sold us anything we didn’t need.

Recently they managed a major upgrade to our LK Bennett store locations IT systems . . . Read More →

L.K.Bennett

Kyron Bennett Head of IT

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"Talented, Responsive, Intuitive."

We have used Retail Pro for over 20 years, but Software in general is only as good as its hosts . Minesh & his team are the reason we have stuck with it. Pinnaca have talented, responsive, intuative technicians & as a client of Pinnaca its always refreshing to have the experts ears. All the tasks we throw at them will also get done to the correct standard which makes it easy for us to run our business. Kids cavern are rapidly expanding & Pinnaca are there with the advice, solutions, systems & knowhow to guide us along the way . . . Read More →

Kids Cavern

Danny Shelvey Owner

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"Pinnaca is the ultimate security blanket for anyone that has Retail/IT"

"Pinnaca is the ultimate security blanket for anyone that has Retail/IT"

I have been working with Minesh for about 8 years now, different companies, different set-ups, different challenges, same great quality delivered throughout. The team at Pinnaca is friendly, professional and efficient, they feel like a part of the VW family. Personally, what I like is that they always keep us informed about the latest trends and technologies and offer the best possible solution available that fits us. Pinnaca is the ultimate security blanket for anyone that has Retail/IT related nightmares. Keep up the good work guys!

Vivienne Westwood

Federico Cannas Head of E-Commerce & Logistics