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News, IT, Retail Karen Gerrard News, IT, Retail Karen Gerrard

Redefining IT Support in Essex: Our Success in the Ambitious Essex Tech 50

We recently marked a significant milestone in our journey, one that goes beyond mere business achievements. Last year, we celebrated becoming an award-winning MSP, and now we are thrilled to have earned a spot as a leading IT support company in Essex on the first Ambitious Essex Tech 50 list. This recognition is a testament to our dedication and commitment to delivering exceptional IT support in Essex and London.

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Retail, News, IT Pinnaca Team Retail, News, IT Pinnaca Team

Pinnaca Partners with More Brands for Technology in Retail Stores

Pinnaca partners with more brands for technology in retail stores

Over sixty leading retail brands now choose Pinnaca for their Retail Pro POS, and Retail IT solutions. That’s well over five hundred stores and one thousand tills worldwide. We have grown significantly over the last twelve months, and as more retail brands trust us to manage their POS projects, the scope of work is often extended to include IT projects, and fully managed IT support.

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News, Retail, IT Pinnaca Team News, Retail, IT Pinnaca Team

Pinnaca Retail Shortlisted in 2023 RTIH Awards for Technology Solution

We are delighted to announce that we have been named finalists in the prestigious retail technology innovation awards hosted by Retail Technology Innovation Hub.

Despite the record number of submissions received by judges this year, we fought off strong competition to join the final seven in the category of ‘Technology Implementation of the Year’.

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News, Retail, IT Pinnaca Team News, Retail, IT Pinnaca Team

IMPORTANT: What the PSTN & ISDN switch off means for YOU!

Traditional phone lines will no longer be sold from September 2023, and will become obsolete from December 2025. As your IT services provider, we wanted to let you know that you will need to switch to alternative fibre services to stay connected after that date.

EVERYONE will be affected by BT closing The Public Switch Telephone Network (PSTN) in December 2025, as by then, EVERY phone line in the UK will have moved to a fully digital network that uses Internet Protocol (IP) across a fibre-based service.

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Retail, News, IT Pinnaca Team Retail, News, IT Pinnaca Team

Pinnaca successful at prestigious Technology Reseller Awards

Winners in 2 categories!

The entire team at Pinnaca is basking in the glory of winning two awards at the 2023 Technology Reseller Awards ceremony. Without our loyal customers who put their trust in us as their Managed Service Provider or Technical Services & Implementation Provider, this wouldn't have been possible, and we are so grateful for their ongoing support.

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Retail, News, IT Pinnaca Team Retail, News, IT Pinnaca Team

Pinnaca Signs more new high-profile clients

Pinnaca continues to sign up new high-profile clients for retail store technology solutions.

More than fifty leading retail brands partner with us for their Retail Pro POS and IT provision. That's over five hundred stores, and one thousand tills supported globally. They trust us to integrate and support Retail Pro software across their retail estate. Our experience helps them to overcome challenges before they cause headaches.

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Pinnaca Retail & IT Solutions shortlisted for prestigious awards

The Pinnaca team are celebrating after being announced as finalists in a prestigious technology industry awards programme.

Pinnaca Retail & IT Solutions are specialist service providers of software, hardware and integrated IT solutions, and we have been shortlisted in the Technology Reseller Awards 2023 in two categories; SMB Reseller/MSP of the Year AND TR Award for Technical Services & Implementation Providers.

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Retail, News Pinnaca Team Retail, News Pinnaca Team

Sustainable Retail - Paper Receipts END in France on 1st September 2023

In this blog post, we will look at the environmental impact of printed receipts, and why France is banning them. Environmental statistics for UK retailers are shown, and potential solutions are offered for retailers who want to implement digital receipts today. For retailers who want to seize an opportunity to improve customer service, customer engagement, or adopt a receipt policy that unifies data and improves the customer experience, smart digital receipts are explained.

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News, Retail Pinnaca Team News, Retail Pinnaca Team

Unveiling Pinnaca’s European expansion plans

We have officially opened the doors to our Paris office to become a the office technology partner of Retail Pro International’s (RPI) leading sales and stock management software in France.

As an award-winning global RPI partner in the UK and Ireland, thanks to our exceptional customer service rates with high-end retail clients including Stella McCartney, LK Bennet, MINISO, Vivienne Westwood and others, the Pinnaca team have been working over the last five months to secure office space and recruit expert, French-speaking engineers to run the Paris venture.

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Your Go To Technology Partner For The Retail Industry

We are heading into 2023 with a portfolio of impressive retail clients who rely on us for all of their retail technology services and support.

We excel in technology solutions for retailers, and partner with Retail Pro International to integrate market leading retail software and epos systems for into stores for retailers of all sizes. Here is a quick overview of the retail solutions and support services that we offer.

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Introducing our new partner Tre Office

Introducing our new partner Tre Office | Sustainable Office Printing Solutions, for your business.

Tre Office offers sustainable office printing solutions for businesses focusing on ways to make a positive impact on the environment by only offering the most environmentally friendly office equipment while maintaining productivity and affordability.

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New Customer Referral Scheme

Without our fan club and supporters, we wouldn't be where we are today, so we would like to show you our appreciation.

We will pay you £200 for each new client referral that has a genuine requirement for any of the services we provide and that agrees to receive a quote from us.

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Back to Business Post-lockdown

As COVID-19 restrictions ease, the time has come to get back inside our workplaces. To help this transition flow as smoothly as possible we have created a handy guide to get you off to a flying start. Dust of your desks, boot-up your hard drives and get ready for action!

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