Winners in 2 categories!

The entire team at Pinnaca is basking in the glory of winning two awards at the 2023 Technology Reseller Awards ceremony. Without our loyal customers who put their trust in us as their Managed Service Provider or Technical Services & Implementation Provider, this wouldn't have been possible, and we are so grateful for their ongoing support.

Customers expect to engage with retail brands at multiple touch points and from various devices. Retailers can’t predict how each person prefers to engage, and adopting an omnichannel strategy is the best way to offer a consistent customer experience. In this blog we share our top 9 tips to help increase sales by improving the customer experience with omnichannel retailing.

In this month’s blog we will be looking at Managed IT Services. Retailers may not think twice about outsourcing in areas such as logistics, but more and more are realising the benefits of outsourcing their IT departments.

An omnichannel retailing strategy helps retailers engage customers through multiple digital and physical touchpoints. The aim is to create consistent brand experiences, wherever the customer is in the purchasing journey.

In this blog we explain omnichannel vs multichannel retailing and detail how omnichannel strategies offer a unified customer experience.